Terms and Conditions

Welcome to Aurafoliant. These Terms and Conditions govern your access to and use of the Aurafoliant website and services. By browsing, placing an order, or interacting with our platform, you agree to comply with the terms outlined below. These conditions are designed to create a transparent understanding between Aurafoliant and customers located in Singapore.

If you do not agree with any part of these Terms and Conditions, you should discontinue use of the website.

Use of the Website

Aurafoliant provides an online platform for purchasing shoes intended for personal use. By using this website, you confirm that:

  • Information submitted during checkout is accurate and complete
  • You are legally capable of entering into binding agreements
  • Website usage will not violate applicable laws or regulations in Singapore

Unauthorized use of this website, including attempts to disrupt operations or misuse content, may result in restricted access or legal action where applicable.

Product Information and Availability

Aurafoliant aims to present product descriptions, images, and pricing details as accurately as possible. However, slight variations in color, appearance, or packaging may occur due to screen settings or production differences.

Product availability may change without prior notice. Aurafoliant reserves the right to limit quantities, discontinue items, or cancel orders if inventory discrepancies arise.

In the event of order cancellation initiated by Aurafoliant, customers will receive notification through email.

Orders and Payment Method

All purchases made through Aurafoliant are completed using Cash on Delivery (COD) . Payment is collected at the time of delivery. This helps us crate trust with all customers and ensure a transparent shopping ecosystem.

Customers are responsible for ensuring availability to receive the shipment. Repeated delivery failures or refusal to accept confirmed orders may result in future order restrictions.

Order confirmation does not assure acceptance if confirmation concerns or operational limitations arise.

Shipping and Delivery

Shipping timelines and procedures follow the conditions outlined in the Aurafoliant Shipping Policy. Orders are processed within 24 hours , and delivery generally occurs within 3–5 business days, including processing time.

Delivery timelines may vary due to logistical conditions, public holidays, or events outside operational control. Aurafoliant is not responsible for delays caused by courier partners once shipments have been dispatched.

Returns and Refunds

Returns and refunds are governed by the Aurafoliant Return and Refund Policy . Returns are accepted only for defective or incorrect items reported within 30 days of delivery.

Approved refunds are issued exclusively through bank transfer following inspection and confirmation of returned products. Aurafoliant does not provide alternative refund methods due to the use of COD payments. The refund is issued within 24 hours after we get the requested bank details from the customer end. It may take 8-10 business days to reflect on your account.

Customers agree to follow the return procedures communicated during the approval process.

Order Cancellations

Customers can cancel an order placed with us, only until the order has not been shipped. The timeline needed for shipping is 24 hours. You must cancel your order within that timeframe. In case, you fail to cancel it within the allotted timeframe, the order will be shipped and no more cancellations will be available. We request you to place an order only when you’re completely sure about it.

Intellectual Property

All website content, including text, images, logos, graphics, and design elements, belongs to Aurafoliant unless otherwise stated. Content may not be copied, reproduced, distributed, or used for commercial purposes without written permission.

Unauthorized use of intellectual property may result in enforcement actions under applicable laws.

Personal Data Protection and PDPA Compliance

Aurafoliant handles personal information in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA). By using the website, customers consent to the collection and use of personal data necessary for order processing, delivery coordination, communication, and operational purposes.

Personal data shared during transactions is limited to what is required for service fulfillment. Customers may request access or correction of their personal information by contacting Aurafoliant directly.

Further details regarding data handling practices are available in the Privacy Policy.

Limitation of Liability

Aurafoliant strives to maintain accurate website functionality and uninterrupted access. However, the website is provided on an “as available” basis.

Aurafoliant shall not be held responsible for indirect losses resulting from:

  • Website interruptions
  • Delivery delays caused by external providers
  • Incorrect information submitted by customers
  • Events beyond reasonable operational control

Nothing within these Terms limits rights granted under applicable consumer protection laws in Singapore.

Third-Party Services and Links

The Aurafoliant website may contain links or integrations connected to external platforms. These third parties operate independently, and Aurafoliant is not responsible for their content, policies, or practices.

Users are encouraged to review external terms before engaging with third-party services.

Changes to Terms

Aurafoliant may update these Terms and Conditions when operational, legal, or regulatory requirements change. Updated versions will become effective once published on the website.

Continued use of the website following updates indicates acceptance of revised terms.

Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of Singapore. Any disputes arising from website usage or transactions shall fall under the jurisdiction of Singapore courts, where applicable.

Contact Information

For questions regarding these Terms and Conditions or website usage, please contact:

Aurafoliant
Email: orders@aurafoliant.com