This Shipping Policy explains how orders placed with Aurafoliant are processed, shipped, and delivered within Singapore. Our goal is to provide clear expectations so customers understand how their purchases move from confirmation to delivery.
By placing an order through the Aurafoliant website, you agree to the shipping practices outlined below.
All orders placed on the Aurafoliant website are prepared for shipment within 24 hours after successful order confirmation. Processing includes order confirmation, packaging, and dispatch arrangements.
Orders submitted on weekends or public holidays in Singapore may begin processing on the next working day. Customers will receive confirmation once the order has been successfully prepared for shipment.
Aurafoliant works to maintain efficient handling timelines; however, processing may occasionally require additional confirmation to support secure transactions.
After processing is completed, orders are shipped immediately through authorized delivery partners operating within Singapore.
The total delivery timeframe is approximately 3–5 business days , which already includes the 24-hour processing and shipping period mentioned above.
Delivery timelines may vary slightly depending on factors such as:
Aurafoliant will make reasonable efforts to keep deliveries within the stated timeframe whenever possible.
Aurafoliant currently ships within Singapore only. All deliveries are sent to the address provided during checkout. Customers are encouraged to review address details cautiously before completing their purchase to avoid delays.
If incorrect or incomplete delivery information is submitted, shipment timing may be affected.
Once an order has been dispatched, customers may receive shipping updates through email notifications. These updates help track delivery progress and estimated arrival.
If delivery attempts are unsuccessful due to recipient unavailability or address issues, the courier may arrange redelivery according to their operational procedures.
During the shipping process, certain personal information such as name, contact number, and delivery address must be shared with logistics partners. Aurafoliant handles this information in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).
Personal data shared with delivery providers is limited strictly to what is required for order fulfillment. These partners are expected to handle information responsibly and only for delivery-related purposes.
While Aurafoliant aims to meet stated timelines, delays may occur due to circumstances beyond operational control, including transportation interruptions, regulatory checks, or unforeseen events affecting courier services.
In such situations, customers will be informed when updates become available.
Requests to modify delivery details or cancel an order should be submitted as soon as possible after purchase confirmation. Once an order is shipped from our facility, which takes 24 hours, changes are no longer possible.
For assistance, customers may contact us directly using the details below.
Contact Information
For shipping-related inquiries or delivery concerns, please contact:
Aurafoliant
Email: orders@aurafoliant.com
